Parking Conditions in Sts. Constantine and Helena

1. Working Hours - Parking Lots and SMS Zone

1.1 PARKING LOTS - 24-hour working time at the following parking lots:

• Parking "Chernomorets" (P1)
• Parking "Aquahouse" (P2)
• Parking "Astor Garden" (P3)
• Parking "The Bay" (P6)
• Parking "Shopping Center" (underground) (P4)
• Parking "Villa Chinka" (P5)

Access to the parking lots is through an automatic video recorder.

1.2 SMS ZONE - from 08:00 to 24:00 - paid parking covering:

• Alley next to "TC Primorski"
• Alleys around "Chaika" hotel
• Alleys east of "Gloria" hotel

2. Preferences - Parking Lots

• Guests staying overnight at Ensana Aquahouse hotel, Astor Garden Hotel, Primorski hotel, and Azalia Balneo & SPA pay 10 BGN per car per night;
• Guests staying overnight at Villa Chinka park for free at "Villa Chinka" parking lot.

3. Prices for Paid Parking within the designated parking lots and SMS zone are as follows:

Price for 1 hour / 24 hours in BGN

Vehicle / Minibus	For 1 hour	For 24 hours
Parking "Chernomorets" (P1)	2	14
Parking "Aquahouse" (P2)	2	14
Parking "Astor Garden" (P3)	2	14
Parking "The Bay" (P6)	2	14
Parking "TC Primorski" (underground)(P4)	2	14
Parking "Villa Chinka" (P5)	-	30
Paid SMS zone - alleys	2	-

*Possibility to purchase a parking subscription. For more information, call +359 884233110

4. PARKING LOTS - Additional Conditions:

• Entry and exit from the parking area are controlled by video cameras;
• All parking lots provide a 30-minute free stay for finding a parking spot, which is not deducted from the total parking time;
• Each started hour is charged as a full hour;
• Upon starting the 7th hour and for a stay up to 24 hours, the price is 14 BGN;
• After a 24-hour stay, each started hour is charged again at the rate for 1 hour;
• Payment for the stay can be made at payment terminals, online at www.visitstconstantine.bg, by scanning the QR code indicated on the parking signs, or at the reception of the respective hotel;
• The customer receives a fiscal receipt for the payment, which must be kept until leaving the paid parking area. The time to leave the parking lot after making the payment is 30 minutes;
• Parking "Villa Chinka" is free for parking only for hotel guests with an overnight stay. For all other visitors, a fee of 30.00 BGN per day is charged when passing the barrier.

5. SMS ZONE - Additional Conditions for Charging When Parking with SMS in Paid Zone Alleys:

• The stay time starts from the moment the customer sends an SMS using the selected short number.
• Each started hour is charged as a full hour.
• After sending an SMS to the short number (1 hour), the customer receives a confirmation SMS for the successfully paid parking period. The customer can extend the stay time by sending a new SMS for the corresponding new period. Upon successful payment, the customer receives another confirmation message for the extended stay time.

Payment Methods for Hourly Parking in SMS Zones:

5.1. Parking via SMS

Customers of Bulgarian mobile operators send an SMS to number 135201 for hourly parking with the text of the vehicle's number. The content of the SMS must reproduce the content of the license plate of the respective vehicle. The system accepts Cyrillic and Latin characters with a maximum of 10 characters allowed.

Example:

В 1234 АВ – correct

V 1234 AV – incorrect

Б 1234 AБ – incorrect

Number for SMS for 1 hour stay 13 52 01

1 SMS = 2 BGN + the cost of the SMS at the client's mobile operator rate

Successful payment is considered when the customer receives a confirmation message. The system sends a reminder message 10 minutes before the paid parking time expires.

Customers can send an SMS for the respective vehicle before the current paid period expires. In this case, the parking is extended by another hour. If a customer attempts to pay before the start or after the end of the working hours, the system returns a message indicating that the customer is trying to pay outside the working hours of the zone and has not been charged.

5.2. SMS Zones - Payment with Debit/Credit Cards via Mobile Application "URBO parking"

To use the "URBO parking" mobile application, it must be downloaded for Android or iOS, followed by registration and loading of a virtual wallet. The mobile application allows selecting a parking period between one or more hours. The application notifies 5 minutes before the paid parking period expires to allow an extension if desired.

5.3. SMS Zones - Payment via QR Code

Stay in SMS zones can be paid online by scanning the QR code indicated on the signs near the SMS zones and following the instructions.

5.4. SMS Zones - Cash Payment

The stay can also be paid at the receptions of Primorski hotel, Astor Garden Hotel, Azalia hotel, in Aquahouse Thermal and Beach.

6. Preferential Parking for Vehicles for People with Permanent Disabilities in SMS Zones

In the territory of the resort Sts. Constantine and Helena, zones with a short-term paid parking regime "Paid Zone" provide a certain number of fixed and designated places for preferential parking of vehicles transporting people with permanent disabilities without charge. In case of a shortage of parking spaces, parking is done under the hourly paid parking regime. Persons with permanent disabilities wishing to benefit from the preferences must have a "Parking Card for People with Disabilities." If a discrepancy between the card and the person using it is found and/or unauthorized use is established, the person is charged at regular rates.

7. Blocking of Improperly Parked Vehicle

A vehicle parked in violation of the rules or without a paid fee is fitted with a "clamp". The driver of the clamped vehicle pays the costs of applying the measure amounting to 20 BGN and the due parking fee of 2 BGN for each started hour. Damaging the clamp and/or releasing it by persons other than authorized personnel is prohibited.

If there is a "clamp", please contact: +359 882 455 630 and +359 52 510 203