Parking Conditions in Sts. Constantine and Helena

1. Working Hours - Parking Lots and SMS Zone

1.1 PARKING LOTS - 24-hour working time at the following parking lots:

• Parking "Chernomorets" (P1)
• Parking "Aquahouse" (P2)
• Parking "Astor Garden" (P3)
• Parking "Shopping Center" (underground) (P4)
• Parking "Villa Chinka" (P5)
• Parking "The Bay" (P6)
• Parking "Ensana Aquahouse hotel" (P7)

Access to the parking lots is through an automatic video recorder.

1.2 SMS ZONE - from 08:00 to 24:00 - paid parking covering:

• Alley leading to “TC Primorski”
• Alleys around “Chaika” Hotel
• Alley east of the “International French Lyceum Varna”
• Alley behind the entrance of the Lidl supermarket

2. Special Offers – Parking

• Guests staying at the Ensana Aquahouse Hotel, Astor Garden Hotel, Primorski Hotel, and Azalia Balneo & SPA pay 7 EUR / 13.69 BGN per overnight stay;
• Guests staying at Villa Chinka can park for free at the "Villa Chinka" parking lot.

3. Paid parking rates within the designated parking lots and the SMS paid parking zone are as follows:

Parking rate for 1 hour/24 hours in EUR/BGN**

Car / Minibus	Per hour	Per 24 hours
“Chernomorets” Parking Lot (P1)	2 EUR /3.91 BGN	15 EUR /29.34 BGN
“Aquahouse” Parking Lot (P2)	2 EUR /3.91 BGN	15 EUR /29.34 BGN
“Astor Garden” Parking Lot (P3)	2 EUR /3.91 BGN	15 EUR /29.34 BGN
“Ensana Aquahouse Hotel & Spa” Parking Lot (P3)	2 EUR /3.91 BGN	15 EUR /29.34 BGN
“The Bay” Parking Lot (P6)	2 EUR /3.91 BGN	15 EUR /29.34 BGN
“Primorski Shopping Center” Parking (underground) (P4)	2 EUR /3.91 BGN	15 EUR /29.34 BGN
“Villa Chinka” Parking (P5)	-	30 EUR/58.67 BGN
Paid SMS Zone - Sidewalks	2 EUR /3.91 BGN	-

*Option to purchase a parking subscription. For more information, call +359 887 149 599

4. PARKING LOTS - Additional Terms:

• Entry to and exit from the parking area are monitored by video cameras;
• All parking lots offer 30 minutes of free parking to find a spot, and this time is not deducted from the total parking duration;
• Each hour started is charged as a full hour;
• After a 24-hour stay, each hour started is charged again at the rate for a 1-hour stay;
• Parking fees can be paid at payment terminals, online at www.visitstconstantine.bg after scanning the QR code indicated on the parking signs, or at the reception desk of the respective hotel;
• Upon payment, the customer receives a receipt, which must be kept until leaving the paid parking area. The time allowed to leave the parking lot after payment is 30 minutes;
• All guests of Hotel Villa Chinka staying for at least one night may use the resort’s parking lots free of charge.

5. SMS ZONE - Additional Terms and Conditions for SMS Parking in Paid Parking Zones:

• The parking duration begins at the moment the customer sends an SMS via the designated short code.
• Each hour started is charged as a full hour.
• After the customer sends an SMS to the short code (1 hour), the customer receives a reply SMS confirming successful payment for the selected parking period. The customer may extend their parking time by sending a new SMS for the desired additional period. Upon successful payment, the customer receives another reply message confirming the successfully extended parking time.

Payment methods for hourly parking in SMS zones:

5.1. Parking via SMS

Customers of Bulgarian mobile operators send an SMS to 135201 for hourly parking, including the vehicle’s license plate number in the message. The content of the SMS must match the text on the license plate of the vehicle. The system accepts both Cyrillic and Latin characters, with a maximum of 10 characters allowed.

Example:

1234 AB – correct

V 1234 AV – incorrect

B 1234 AB – incorrect

SMS number for 1 hour of parking 13 52 01

1 SMS = 2 EUR / 3.91 BGN + the cost of the SMS according to the customer’s mobile operator’s rates

Payment is considered successful when the customer receives a confirmation message. The system sends a reminder message 10 minutes before the paid parking time expires.

Customers can send an SMS for the respective vehicle before the current paid period expires. In this case, the parking time is extended by another hour. If a customer attempts to pay before the start or after the end of operating hours, the system sends a message stating that the customer is attempting to pay before the start or after the end of the zone’s operating hours and has not been charged.

5.2. SMS Zones – Payment with Debit/Credit Cards via the “URBO parking” Mobile App

To use the “URBO parking” mobile app, you must download the app for Android or iOS, then register and top up your virtual wallet. The mobile app allows you to select a parking duration of one or more hours. The app notifies you 5 minutes before the paid parking period expires so you can extend it if desired.

5.3. SMS Zones - Payment via QR Code

Parking in SMS zones can be paid for online by scanning the QR code indicated on the signs near the SMS zones and following the instructions.

5.4. SMS Zones – Cash Payment

Parking fees can also be paid at the front desks of the Primorski Hotel, Astor Garden Hotel, Azalia Hotel, and Aquahouse Thermal and Beach.

6. Preferred Parking for Vehicles of People with Permanent Disabilities in SMS Zones

Within the territory of the St. St. Constantine and Helena resort, in the “Paid Zone” areas with short-term paid parking, a certain number of designated and marked spaces are provided for preferential parking of vehicles transporting people with permanent disabilities. Free parking is available for up to 3 hours. After this time, parking is charged according to the hourly paid parking rates. If there are insufficient parking spaces, parking is subject to the hourly paid parking regime. Persons with permanent disabilities wishing to take advantage of these privileges must possess a “Parking Card for Persons with Disabilities.” If a discrepancy is found between the card and the person using it and/or if unauthorized use is detected, the person will be charged the standard rates.

7. Immobilization of an Illegally Parked Vehicle

A vehicle parked in violation of the rules or with an unpaid parking fee will be immobilized with a wheel clamp. The driver of the vehicle immobilized with a "wheel clamp" must pay the cost of the measure in the amount of 20 EUR / 39.12 BGN and the applicable parking fee of 2 EUR / 3.91 BGN for each hour or part thereof. Damaging the wheel clamp and/or removing it by anyone other than authorized personnel is prohibited.

If a "wheel clamp" is present, please contact: +359 882 455 630 and +359 52 510 203